Terms of Service

Last updated: July 18, 2026

1. Overview

This website is operated under the Armoire Gemzis brand by [LEGAL BUSINESS NAME], registration number [REGISTRATION NUMBER], with its registered business address at [BUSINESS ADDRESS].

Throughout these Terms of Service, “Armoire Gemzis,” “we,” “us,” and “our” refer to the legal business identified above.

These Terms govern access to armoire-gemzis.com, use of the website, and purchases made through the online store. By accessing the website, creating an account, or placing an order, you agree to these Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree with these Terms, you should not use the website or place an order.

Nothing in these Terms limits any consumer right that cannot legally be waived or excluded.

2. Contact Information

Questions about these Terms or an order can be submitted through our Contact page or sent to:

Email: [CUSTOMER SUPPORT EMAIL]
Legal business name: [LEGAL BUSINESS NAME]
Registration number: [REGISTRATION NUMBER]
Business address: [BUSINESS ADDRESS]
Website: armoire-gemzis.com

3. Eligibility

You must have the legal capacity to enter into a binding contract in your country or state of residence to place an order.

If you are under the age of legal majority, you may use the store only with the involvement and permission of a parent or legal guardian.

You are responsible for ensuring that the information provided when placing an order is accurate, complete, and current.

4. Products and Product Information

We sell apparel, accessories, and related products sourced through third-party suppliers and fulfillment partners.

We make reasonable efforts to ensure that product descriptions, materials, sizes, colors, photographs, availability, and other information are accurate. However:

• Colors may appear differently depending on screen settings and lighting.

• Pattern placement may vary between individual garments.

• Measurements may be subject to reasonable manufacturing tolerances.

• Product packaging may differ from images shown.

• Product availability and supplier inventory may change.

These variations do not excuse a materially incorrect product description or a product that does not conform to mandatory legal requirements.

Customers should review the product description, material composition, size chart, care instructions, shipping origin, and estimated delivery time before ordering.

Products included in a natural-fabric or plant-derived collection are identified according to the composition information available for that product. The inclusion of some products in such a collection does not mean that every product sold by Armoire Gemzis is made exclusively from natural fibers.

Unless expressly stated on the relevant product page, we do not provide a separate commercial guarantee that a garment will remain unchanged for a specific number of years. This does not affect statutory rights concerning defective or non-conforming goods.

5. Prices and Currencies

Prices may be displayed in different currencies depending on the customer’s location or selected market.

Where currency conversion is used, the displayed price may be calculated using an exchange rate, conversion adjustment, and rounding rules applied by Shopify or the relevant payment provider.

The final price, applicable taxes, shipping charges, discounts, and any disclosed additional fees will be shown before the order is submitted.

A customer will not be charged an additional amount that was not disclosed before completing the purchase, except for import duties, taxes, or fees imposed independently by authorities and disclosed as the customer’s responsibility.

We may change product prices at any time. Price changes do not affect orders already accepted by us.

6. Orders and Contract Formation

Submitting an order constitutes an offer to purchase the selected products.

After an order is submitted, the customer will receive an electronic confirmation. A sales contract is formed when payment is successfully authorized and we issue confirmation that the order has been accepted for fulfillment.

We may refuse or cancel an order before shipment when reasonably necessary, including because of:

• Product unavailability.

• A material pricing or product-information error.

• Payment failure.

• An incomplete or invalid shipping address.

• Suspected fraud or unauthorized payment.

• A legal or regulatory restriction.

• An inability to deliver to the selected location.

• An unusually large quantity suggesting unauthorized resale.

If we cancel a paid order, the affected amount will be refunded to the original payment method. We will not charge a corrected or higher price without obtaining the customer’s agreement.

Products placed in a shopping cart are not reserved until the order is accepted and processed.

7. Payment

Available payment methods are displayed at checkout.

The customer confirms that they are authorized to use the selected payment method and authorizes us and our payment service providers to process the payment, applicable taxes, shipping costs, and other amounts clearly shown at checkout.

We do not directly store complete payment-card information. Payment information is processed by Shopify and applicable third-party payment providers under their own security and privacy requirements.

We may request additional information to verify an order or protect customers and the store against fraud.

8. Shipping and Delivery

Shipping destinations, prices, delivery estimates, tracking, split shipments, customs, address requirements, damaged packages, and lost-delivery claims are governed by our Shipping Policy.

Delivery dates are estimates unless expressly stated as guaranteed. Different products in the same order may be shipped from different fulfillment locations and may arrive in separate packages.

If we cannot ship an order within the timeframe stated when the order was placed, we will provide any notice, cancellation option, or refund required by applicable law.

The Shipping Policy forms part of these Terms.

9. Returns, Withdrawal, and Refunds

Returns, final-sale products, damaged or defective items, exchanges, return shipping, cancellations, refunds, and the EU right of withdrawal are governed by our Return and Refund Policy.

For eligible United States orders, our commercial return period is generally seven calendar days from delivery, subject to the conditions in the Return and Refund Policy.

EU consumers retain applicable statutory rights, including the 14-day right of withdrawal for eligible distance purchases and legal remedies for non-conforming goods. These mandatory rights are not replaced by the commercial US return period.

The Return and Refund Policy forms part of these Terms.

10. Product Care and Use

Customers are responsible for reading and following all product care labels, washing instructions, safety information, and warnings.

Normal wear and tear, accidental damage, incorrect sizing, misuse, improper washing or drying, chemical damage, alterations, and failure to follow care instructions are not automatically considered product defects.

If a product claim is submitted, we may request photographs, care information, proof of purchase, and return of the product for inspection, as described in our Return and Refund Policy.

11. Promotions and Discount Codes

Promotions and discount codes:

• Are valid only during their stated period.

• May be limited to selected products, collections, customers, or markets.

• Cannot be exchanged for cash.

• Cannot be combined unless expressly stated.

• May be limited to one use per customer or household.

• May be withdrawn before use if created or published in error.

If a return causes an order to no longer satisfy a promotion, bundle, free-gift, or free-shipping condition, the refund may be adjusted as disclosed in our Return and Refund Policy and where permitted by law.

Mandatory consumer rights are not affected by promotional conditions.

12. Accounts and Account Security

Customers may be able to purchase products as guests or through a customer account.

Customers are responsible for maintaining the confidentiality of their account credentials and for activity performed through their account. Contact us promptly if you believe that an account has been accessed without authorization.

We may suspend or close an account that is used fraudulently, unlawfully, or in material violation of these Terms. This does not remove obligations relating to already accepted orders or mandatory consumer rights.

13. Acceptable Use

You must not use the website:

• For unlawful, fraudulent, or deceptive purposes.

• To violate intellectual-property, privacy, or other legal rights.

• To transmit malicious software or interfere with website security.

• To scrape, copy, or extract website content through unauthorized automated means.

• To submit false orders, payment disputes, reviews, or claims.

• To impersonate another person or misrepresent your identity.

• To attempt unauthorized access to accounts, systems, or data.

• To resell website access or misuse promotional offers.

We may restrict access when reasonably necessary to protect customers, the business, or the website.

14. Intellectual Property

The Armoire Gemzis name, website design, text, graphics, logos, collection descriptions, photographs owned by us, and other original content are protected by applicable intellectual-property laws.

Product images or descriptions supplied by manufacturers, fulfillment providers, or other licensors remain the property of their respective owners.

You may use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, sell, or commercially exploit protected website content without written permission from the relevant rights holder.

15. Customer Reviews and Submitted Content

If you submit a review, photograph, comment, suggestion, or other content, you confirm that:

• You have the right to submit it.

• It reflects your genuine experience where presented as a review.

• It does not infringe another person’s rights.

• It is not unlawful, defamatory, threatening, misleading, or fraudulent.

• It does not contain malicious software or unauthorized personal information.

You grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, translate, and adapt submitted content for operating and promoting the store, subject to applicable privacy law.

We may moderate or remove submitted content when reasonably necessary, but we will not manipulate reviews in a way that creates a misleading impression of customer feedback.

16. Third-Party Services and Links

The store uses third-party services, including Shopify, payment providers, analytics tools, social-media services, carriers, suppliers, and fulfillment partners.

Third-party websites and services may be governed by their own terms and privacy policies. We are not responsible for the independent content or operation of websites that we do not control.

Using third-party suppliers or fulfillment providers does not remove any responsibility that applicable law places on us as the seller.

17. Website Availability

We aim to keep the website available and accurate, but we do not guarantee uninterrupted or error-free access.

We may temporarily suspend access for maintenance, security, technical problems, updates, or circumstances outside our reasonable control.

To the maximum extent permitted by law, the website as a technical service is provided on an “as available” basis. This provision does not exclude warranties, product-conformity obligations, or other consumer rights that cannot legally be excluded.

18. Errors and Corrections

The website may occasionally contain typographical errors, inaccurate availability information, or incorrect prices.

We may correct such errors before an order is accepted. If a material error is discovered after an order has been submitted, we will contact the customer and offer an appropriate choice, which may include confirming the corrected order or cancelling it for a full refund.

We will not retroactively change an accepted order without the customer’s agreement, except where required by law.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Fraud or fraudulent misrepresentation.

• Intentional misconduct or gross negligence.

• Death or personal injury where liability cannot legally be excluded.

• Defective products where mandatory product-liability law applies.

• Failure to provide mandatory consumer remedies.

• Any other liability that cannot legally be limited.

To the extent permitted by applicable law, we are not liable for indirect or unforeseeable losses that were not reasonably foreseeable when the contract was formed, or for business losses arising from a consumer purchase.

For United States customers, some states do not permit certain warranty exclusions or limitations of liability. In those states, the relevant limitation applies only to the maximum extent permitted by state law.

For EU consumers, this section does not reduce rights provided by mandatory EU or national consumer-protection law.

20. Events Outside Reasonable Control

We are not responsible for a delay or failure caused by events outside our reasonable control, including severe weather, natural disasters, transportation disruption, carrier interruption, customs action, labor disputes, government restrictions, telecommunications failures, or widespread technical outages.

We will take reasonable steps to reduce the effect of such events and will provide cancellation or refund rights where required by law.

21. Privacy

Personal information is processed in accordance with our Privacy Policy and applicable data-protection law.

By using the website, you acknowledge that information may be processed by service providers needed to operate the store, process payments, prevent fraud, fulfill orders, deliver packages, and provide customer service.

22. Governing Law and Consumer Rights

These Terms and contracts concluded through the store are governed by the laws of the Republic of Latvia, without giving effect to rules that would unlawfully remove mandatory consumer protection.

If you are a consumer, this choice of law does not deprive you of mandatory protections available under the law of the country or US state in which you habitually reside when those protections apply.

EU consumers may bring a claim before a court or use an alternative dispute-resolution body available under applicable EU and national law. Nothing in these Terms requires an EU consumer to give up a court or dispute-resolution right that cannot legally be waived.

United States customers retain any mandatory rights provided by applicable federal and state law.

Before starting formal proceedings, customers are encouraged to contact us so that we can attempt to resolve the issue directly.

23. Changes to These Terms

We may update these Terms to reflect changes in law, the website, payment systems, suppliers, or business operations.

Changes apply prospectively from the date the updated Terms are published. The Terms applicable to a purchase are generally the version in effect when that order was placed, unless a change must apply by law or the customer expressly agrees otherwise.

24. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will apply only to the extent legally permitted or will be removed where necessary.

The remaining provisions will continue to apply.

For consumers, an unfair or unenforceable provision will not bind the consumer, and any ambiguity will be interpreted in accordance with applicable consumer law.

25. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we permanently waive the right to enforce it later.

This section does not allow us to delay or avoid performing an obligation within a period required by law.

26. Entire Agreement

These Terms, together with the policies and information expressly incorporated into them, form the agreement between the customer and Armoire Gemzis concerning use of the store and purchases made through it.

Product-specific information shown on the relevant product page and mandatory rights under applicable law also form part of the transaction.

27. Contact

Questions, complaints, or legal notices concerning these Terms should be submitted through the Contact page at armoire-gemzis.com or sent to:

office@balticrobots.com
SIA BALTIC ROBOTS
KLAIPEDAS 37, LIEPAJA, LV-3401, LATVIA